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COVID-19 Update for Chesterfield College Group Employer Partners and apprentices

Update: 23 March 2020

In order to continue to protect the safety and welfare of our students, apprentices and staff, we have taken the decision to close the college and all of our regional learning centres from 4pm on Monday 23rd March.  Staff will continue to work from home and provide learning to all apprentices, however, day release apprenticeship delivery on college premises will cease from today and there will be no access to college sites for students. These arrangements will until further notice. All commercial courses are also postponed at this present time.

From Monday 23rd March, all exams and assessments will cease. We will work with awarding bodies to make alternative arrangements for any apprentice affected once normal operations resume.

Apprentices can continue with their learning remotely and will be contacted by their tutor via email and through OneFile. Our aim is to ensure that all apprentices are able to continue with their development through online learning and regular contact with their tutor.

We will continue to review the situation in line with government guidelines and will update you as soon as we are able to. Your account manager will call you directly to discuss any important updates we feel you should be aware of and to ensure you are supported by us throughout the coming months.

Thank you for your understanding during this unprecedented situation. For any further support or assistance, please continue to liaise with your work-based tutor. If they are not available, please use our dedicated email (helpline@chesterfield.ac.uk) and we will endeavour to respond as quickly as we can.

We will continue to process applications for apprenticeship vacancies.

Full FAQs around the Coronavirus and its impact on the Chesterfield College Group can be found here https://www.chesterfield.ac.uk/article-categories/coronavirus/

Keeping in touch:


In the first instance, you should contact your tutor directly via email, OneFile. If you encounter any issues, please use the dedicated email address we have set up during the college closure helpline@chesterfield.ac.uk. Our social media channels will be managed and responding to queries directly between 9am-4pm, Monday to Friday.


Our employer partners, including those who have apprentices in their workforce, should contact their tutor for advice regarding their apprentices’ learning. All other queries should be channelled through our dedicated line on helpline@chesterfield.ac.uk in the first instance. This is the quickest way to ensure you reach the individual or team you need to contact.


We are available to provide support for any parents or guardians who have any questions or concerns about their son/daughter’s learning. Please send an email to helpline@chesterfield.ac.uk if you have any queries about the work your child has been set or for further support.