An organised and multi-tasking administrator can make a huge difference to the way your business operates. They make sure key tasks are completed accurately and on-time, act as the glue between different teams and functions, and are often the first point of contact for your customers.
An apprentice administrator can be moulded to your company values and ethos from day one, and trained to be highly effective in a wide range of business functions – here’s our top five…
Effectively dealing with customer queries, complaints and requests over email, phone or social media is a critical business function, and one which our trained apprentices excel in. Representing your brand at every customer touchpoint and ensuring customers’ needs are dealt with can help prevent loss of income, boost repeat custom and maintain the reputation of the business.
Knowing the ins and outs of the latest Microsoft Office package, alongside the ability to analyse and use data to support report writing and strategic decision-making, is a vital function of a good administrator. Advanced administrators are able to adapt to a wide variety of software, including CRM systems, databases, content management systems and more.
Our business administration apprentices are trained to think beyond the limitations of their job description. Improving processes, enhancing work flow and suggesting new ways of working help employers reduce costs, increase speed and remain competitive.
A good administrator will identify and offer solutions to problems before you even know about them. When you are fighting fires and juggling multiple projects, an administrator who knows and understands how your business works will provide a layer of protection to help filter out the issues that get in the way of day-to-day operations.
An administrator is often the ‘go to’ person in any business. The nature of their work tends to place them in a position where they interact and collaborate with different teams and members of staff, from frontline to senior level. They can act as the liaison between different projects and departments, ensure that key documents and reports are shared with the right people and use their broad knowledge of the business to keep things on track.
A great administrator needs great training. We offer the Level 3 Advanced Apprenticeship in Business Administration, designed to produce high calibre administrators who make a difference to the company they work for. We can help you source the right candidates for your business.
Find out more about recruiting a business administration apprentice by emailing info@learningunlimiteduk.com
Find out more about the government’s apprenticeship bonus scheme (available until the end of March).